February 1 to 4, 2027 Agenda

Four days.

Sessions run 9:00 to 1:00 both days. Afternoons are vendor office hours and poolside, evenings are dinner. Times are local to the resort and a few slots will still move.

Arrival

Monday, February 1

Travel day
4:00 PM1 hr 30
Check-in opens
Lobby

Drop your bags and come find us.

7:00 PM3 hr
Welcome Reception
Garden Terrace

Drinks and food on the terrace once everyone has landed.

Day One

Tuesday, February 2

Growth
9:00 AM1 hr
State of the Network
Kai Kaapro, Andrew Cole
Theater

How each brand finished 2026, what drove the growth and what it cost to get. This is also the first conference with Pedal Pub in the network.

10:00 AM40 min
Peek Pro in 2027: What's New and Optimizing Your Listings
Colby Speirs
Theater

Deposits, portal tipping, Peek Protect refunds and gift cards. Then a working pass through your own listings to see what is converting.

10:40 AM10 min
Break
10:50 AM40 min
How to Grow Regardless of the Market
Kai Kaapro
Theater

Operators from across the brands, in markets of different sizes, on what is working for them.

11:30 AM1 hr 30
The Cost of Avoidance
Greg Stephens
Theater

Closing out day one. Stories and table discussion, not theory. Staying in control during the hard conversations, with customers, franchisees, partners and each other, and a framework for the next one. Bring one unresolved conflict of your own.

1:00 PM1 hr
Lunch
2:00 PM4 hr
Vendor office hours and poolside
Sunset Terrace

Peek, TOMIS and Yonder are on hand for one-to-one time. Bring a specific problem if you have one.

7:00 PM2 hr
Dinner
Day Two

Wednesday, February 3

Operations and Money
9:00 AM45 min
TBD
Theater
9:45 AM20 min
TBD
Theater
10:05 AM10 min
Break
10:15 AM45 min
Reading Your P&L
Andrew Cole
Theater

A location P&L line by line. What belongs in cost of sales, and the numbers that predict a season. Bring your own to follow along.

11:00 AM45 min
TourGrid: hands-on demo
Kai Kaapro
Theater

Bring a laptop and we will set up a real week together, from pulling the bookings out of Peek through to pushing the crew assignments back.

11:45 AM30 min
The Portal
Andrew Cole
Theater

Gift cards and the payroll calculator came out of beta this year. A walkthrough of both, and what is next on the roadmap.

12:15 PM45 min
What You Can Hand Off to AI in 2027
Andrew Cole
Theater

Last year was ad copy and reviews. This year is the operational work: answering inbound after hours, chasing paperwork, deciding what still needs a person. What we run internally and what you can copy.

1:00 PM1 hr
Lunch
2:00 PM4 hr
Vendor office hours, poolside, and roundtables
Sunset Terrace

Same as Tuesday, plus three roundtables: staffing, the paperwork problem, and Canada and new markets.

7:00 PM2 hr 30
Dinner and TourScale Awards
Departure

Thursday, February 4

Travel day
9:00 AM1 hr
Breakfast Sendoff
A full session room in Cancun, 2026

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