Program Speakers
Who you’ll hear from.
One outside voice. The rest from people who run this business every day.
Keynote
Greg Stephens
Founder, Alignment Resources
Certified mediator, 25 years, 400+ organizations. Author of Build New Bridges: The Art of Restoring Impossible Relationships. He works on franchisee conflict, emotional reactivity, and the conversations people avoid.
- Session
- The Cost of Avoidance, 90 minutes, Tuesday morning
- Background
- Certified mediator, 25 years, 400+ organizations
- Website
- alignment-resources.com
Bring a real conflict.
The session runs on table discussion, so it works best when everyone brings one unresolved conflict from their own operation: a partner who wants out, a crew problem you keep working around, a landlord, a co-owner you stopped talking to.
Worth picking one before you land.
Program Also speaking
The rest of the program.
- Kai Kaapro
- Co-Founder & Co-CEO, TourScaleOpens the conference with the state of the network, runs the operator panel, and takes the room through TourGrid hands-on.
- Andrew Cole
- Co-Founder & Co-CEO, TourScaleCovers the Portal roadmap, reading a location P&L, and practical AI. Previously co-founded Fat Earth Media, exited 2024.
- Ivy Duncan
- Agency Director, TOMISSeven years growing tour operators through digital marketing. Direct bookings over rented ones.
More names as the agenda firms up.